غرينتا هب | منصة تبادل وإعادة بيع التذاكر الآمنة

سياسة الخصوصية

This privacy notice applies to any GrintHub website, application, service, or tool (collectively "Services") where this privacy notice is referenced, regardless of how you access or use them, including through mobile devices.

This privacy notice also applies to the provision of GrintaHub's services through any GrintaHub partner's website, application, service, or tool where it is referenced and/or where your listings and their content may be published or advertised in accordance with the terms of this privacy notice. We may amend this privacy notice at any time by posting the amended version on this site including the effective date of the amended version. We will announce any material changes to this privacy notice through the Service or via email.

What kind of personal information we collect:

We collect personal information Which means information that refers to, is related to, or is associated with an identified or identifiable individual or as otherwise may be defined by applicable law, such as a name, address, telephone number, e-mail address, information about activities directly linked to a person, such as that person’s location or IP information.

We collect from you and any devices (including mobile devices) you use when you: use our Services, register for an account with us or register for an account with one of our partners where we provide ticketing services directly or through third party processors/providers, provide us information on a web form, or in the context of promotions (including prize draws), update or add information to your account, participate in a community board discussion chat, or when you otherwise correspond with us.

Your personal information will be collected and stored in a lawful manner, which will be reflected to you prior to such collection with full transparency and fairness.

1. Personal Data We Collect

We collect Information you provide us when creating a profile on GrintaHub, Buying, or selling information you provide during a transaction, Postage, shipping, billing and other information used to purchase, in some instances you may provide age, gender, interests and favorites, and Recordings of telephone communications, provided that consent has been obtained for recording in accordance with applicable laws

2. Uses of Personal Data

We use your personal information to provide and improve our Services, provide you with a personalized experience on our sites, contact you about your account and our Services, provide you customer service, provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

3.Your choices about how we use your personal information

Communication preferences
You can control your email communication preferences within My Account.

Marketing and Advertising
If you do not wish to receive marketing or advertising communications from us, you can opt-out by following the directions provided within the applicable advertisement

Staying Signed in
When you sign in to your account on our Services, we give you the option to stay signed in to your account for certain amount of time.

4. Reasons We Share Personal Data

We do not, and will not sell, publish, share or trade any of your personal data to any third party, including your name, address, email address or credit card information.

We will not share your personal information with any third party outside of our Company, other than as necessary to fulfill your request and/or purchase.

However, we share your information with third-party services as an essential part of processing your order and providing the services, such as:

  • Payment service providers and credit reference agencies for processing of payment of your orders
  • Suppliers, to fulfill the services including the delivery
  • Third party providers of websites, applications, services and tools that we cooperate with so that they can publish or advertise your listings and their content on their websites or in their applications, services and tools.
  • To law enforcement or governmental agencies, or authorized third-parties, in response to a verified request or legal process relating to a criminal investigation or alleged or suspected illegal activity or any other activity that exposes us, you, or any other of our users to legal liability.
  • To third parties involved in a legal proceeding or a response to a legitimate and verified legal complaint
  • When necessary, sellers may receive information about you necessary to complete the transaction.
  • Law enforcement and fraud prevention agencies, government agency or investigatory body requests.
5. How Long Do We Keep Your Information

We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

Our specific retention times for personal information are documented. How long we retain personal information can vary significantly based on context of the Services we provide and on our legal obligations.

After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.

6.Age

Our websites are general audience websites and not intended for children. We do not knowingly collect personal information from users deemed to be children under their respective national laws.

7. How Do We Store and Secure Your Information?

We take generally accepted industry standards to maintain the safety of your Personal Information against loss, alteration, theft or access by unauthorized third parties and other precautions to protect your information upon its receipt.

8. Other important Privacy Information

Unwanted or threatening email
We do not tolerate abuse of our Services. You do not have permission to add other users to your mailing list (email or postal), call, or send him/her text messages for commercial purposes, even if this user purchased something from you, unless the user has given his/her explicit consent. Sending unwanted or threatening email and text messages is against our User Agreement. To report GrintaHub-related spam or spoof emails please forward the email to

Communication tools
We may scan messages automatically and check for spam, viruses, phishing and other malicious activity, illegal or prohibited content or violations of our User Agreement, this privacy notice or our other policies.

Third Party Privacy Practices
This privacy notice addresses only our use and handling of personal information we collect from you in connection with providing you our Services. If you disclose your information to a third party, or visit a third party website via a link from our Services, their privacy notices and practices will apply to any personal information you provide to them or they collect from you.

9.Cookie Notice

Like most sites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, tools, and to recognize you across devices.

The specific names and types of the cookies, web beacons, unique identifiers, and similar technologies we use to collect information (e.g. about the pages you view, the links you click, and other actions you take on our Services, within our advertising or e-mail content) and other similar technologies we use may change from time to time. In order to help you better understand this Policy and our use of such technologies we have provided the following limited terminology and definitions:

  • Cookies -Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:
    • Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
    • Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
    • First-party cookies are set by the site you are visiting.
    • Third-party cookies are set by a third party site separate from the site you are visiting.
    • Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.
  • Use of Cookies
  • Operationally Necessary.We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools, that are required to identify irregular site behavior, prevent fraudulent activity and improve security, or that allow you to make use of our functions such as shopping carts, saved search, or similar functions;
  • Performance-Related. We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;
  • Functionality-Related.We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;
  • Advertising or Targeting-Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.
Ad networks and exchanges operated by authorized third parties

We may use third parties, such as advertising networks and exchanges, to allow us to serve you advertisements. These third-party ad networks and exchange providers may use third-party cookies, web beacons, or similar technologies to collect information. They may also collect your device identifier, IP address, or identifier for advertising (IDFA). The information that these third parties collect may be used to assist us in providing you with more relevant advertising that we serve on our sites or elsewhere on the web, and as described above. Third-party cookies are covered by the third parties' privacy policy.

Opt-out:
When you first visit the Websites and Personal Area, you will be given the option to accept or decline the use of cookies.